The majority of our appointments need to be pre-booked and this can be done up to one week in advance.
To view a printable version of the appointments system guide please click here
Appointments can be made by the following ways:
Online
Our practice now enables you to make online appointment bookings. To register for this service, simply bring in a photo ID and the receptionists will provide a form to fill. A username and password will then be generated.
Routine Appointments
Routine appointments can be made between 08:00 to 18:30 over the telephone on:
0116 273 6330 (Main Site East Park Road)
0116 268 9400 (Branch Site Doncaster Road)
or you can come in person to book an appointment during the above timings.
Cancellations
If, before your appointment, you no longer need to see the doctor, then please ring the practice to let us know. We will then be able to offer your appointment to another patient.
For cancellations please telephone:
0116 273 6330 (Main Site East Park Road)
0116 268 9400 (Branch Site Doncaster Road)
Emergency Appointments
Emergency appointments are considered to be some of the following: chest pains, stomach pains, earaches, unexplained sudden rash i.e. allergies.
There are a specific number of emergency appointments available on the day, both morning and afternoon.
To book an emergency appointment, please call at 09:00am for the morning or at 3:30pm for the afternoon.
Out of Hours Information
If our practice is closed and you have a medical condition that cannot wait until the practice opens, then telephone our out of hours telephone number: 111
| Premises Opens | Emergency Appointments begin | Routine Appointments | |
| Monday | 8:00am-9:00pm | 9:00am or 3:30pm | 8:00am-6:30pm |
| Tuesday | 8:00am-6:30pm | 9:00am or 3:30pm | 8:00am-6:30pm |
| Wednesday | 8:00am-6:30pm | 9:00am or 3:30pm | 8:00am-6:30pm |
| Thursday | 8:00am-6:30pmDoncaster Road closes at 1:00pm | 9:00am | 8:00am-6:30pm |
| Friday | 8:00am-6:30pm | 9:00am or 3:30pm | 8:00am-6:30pm |
| Saturday | Closed | Closed | Closed |
| Sunday | Closed | Closed | Closed |
Every Thursday afternoon the branch surgery is closed from 1pm, telephone calls are then diverted to the main site.